“I think it offers an opportunity for the Hispanic community to
reach out and have someone who understands them and not have it
translated for them,” she said. “We can do this directly without
Ms. Núñez, who resides in East Toledo, is engaged to be married.
She has a four-year old daughter and three-year old son, so she
understands where families are coming from. Many rely heavily on
a tax refund to get caught up on bills or make ends meet each
While she did not know exactly how many Spanish-speaking
families used the services of Tessera Associates last year, Ms.
Núñez expects to be busy right through the tax deadline of
Trust and familiarity are recognized as big issues for Latino
families when it comes to financial companies—even a
fee-for-service tax preparation agency.
“We did have quite a few people who came through and they have
their friends and family excited they can come in (knowing
someone who speaks their language),” said Ms. Núñez.
Tessera Associates expects to cater especially to Toledo’s
population of undocumented immigrants—which she called an
underserved community. The firm’s bilingual skills and cultural
competence is hoped to offset an inherent fear of anything
related to the federal government—especially the IRS and
Immigration and Customs Enforcement (ICE).
are available outside operating hours at the
Quintero Center tax office
by calling 419.407.4142.