“I think it offers an opportunity for the Hispanic community to
reach out and have someone who understands them and not have it
translated for them,” she said. “We can do this directly without
Ms. Núñez, who resides in East Toledo, is engaged to be married.
She has a four-year old daughter and three-year old son, so she
understands where families are coming from. Many rely heavily on
a tax refund to get caught up on bills or make ends meet each
While she did not know exactly how many Spanish-speaking
families used the services of Tessera Associates last year, Ms.
Núñez expects to be busy right through the tax deadline of
Trust and familiarity are recognized as big issues for Latino
families when it comes to financial companies—even a
fee-for-service tax preparation agency.
“We did have quite a few people who came through and they have
their friends and family excited they can come in (knowing
someone who speaks their language),” said Ms. Núñez.
Tessera Associates expects to cater especially to Toledo’s
population of undocumented immigrants—which she called an
underserved community. The firm’s bilingual skills and cultural
competence is hoped to offset an inherent fear of anything
related to the federal government—especially the IRS and
Immigration and Customs Enforcement (ICE).
The Quintero Center tax office will be open and operating by the
end of the month.
Clients can just walk in during operating hours, from noon to
5PM. Or, appointments are available outside operating hours by
The firm is urging Latino families to file their federal income
taxes as soon as practical, in order to obtain their refund more
quickly, especially if they do qualify for the earned income
tax credit (EITC). Since the Old South End contains two of
the most poverty-stricken zip codes in Toledo, many families
will rely on that tax refund to make needed big-ticket purchases
they normally cannot afford.
It is especially important for families with a high school senior
who may want to attend college to file their tax returns as soon
as possible. Even with electronic filing, there is a
two-to-three-week turnaround period before their tax information
filters into the FAFSA online database for purposes of filing
for financial aid. The deadline for most colleges and
universities to file a FAFSA falls in February. Many parents of
first-generation college students are unaware of such deadlines.
Associates is a full-service accounting firm with its home
office on Sylvania Avenue, near Secor Rd, and another office
located in Temperance, MI. Tessera provides financial accounting
and tax services to more than 100 small and medium-sized
businesses in the Toledo metro area, including non-profit